DW CABINETRY LIMITED WARRANTY

Coverage of Warranty

De-Valor International (U.S.A) Co. Ltd. DBA DW Cabinetry (“DW Cabinetry”) is pleased to provide the following limited warranty on all kitchen cabinets and vanities bearing the brand name “DW Cabinetry” (collectively, “cabinets”) assembled and sold by DW Cabinetry through its dealerships in the United States. This warranty does not cover cabinets sold or shipped outside of the United States. This limited warranty is subject to all limitations, exclusions, disclaimers and procedures set forth herein. DW Cabinetry warrants to the original purchasing consumer and any succeeding user to whom this warranty has been assigned that all cabinets purchased from DW Cabinetry will be free from all unnatural defects in material and workmanship under normal residential use for a period of TWO (2) YEARS from the date of the original purchase from an authorized dealership of DW Cabinetry.

Exclusions

This warranty supersedes any and all previous warranties on DW Cabinetry and constitutes the only and exclusive remedy in respect of DW Cabinetry for all defects, damages and workmanship. There are no implied warranties extending beyond the terms of this warranty. DW Cabinetry shall not be liable for any natural wear and tear or any indirect, special, punitive, incidental or consequential costs, expenses or damages. This warranty gives you specific legal rights, and you may also have other rights, which vary from one jurisdiction to another. It is possible that one or more of the limitations and exclusions in this warranty may not apply to you.

Limitations

This warranty shall become void if the cabinets, cabinetwork, drawer slides or hinges are modified from its original form, improperly installed or damaged prior to or during the installation, or used in any way other than for residential purposes. This warranty covers only parts and materials of the cabinets with the brand name, DW Cabinetry. This warranty does not cover any products used or installed in connection with cabinets, including without limitation, gas or electric appliances, countertops, or plumbing fixtures. This warranty does not apply to products installed at locations where year-round environmental or temperature controls are not maintained at the same levels as those of a normal household. This warranty shall not apply to damages caused by transportation, storage, dirt, chemicals, exposure to moisture, humidity or excessive heat or cold, nor does it cover defects arising from normal wear and tear, misuse, neglect, accidents, alterations, improper use or lack of proper maintenance, house settling, or acts of God. No installer, retailer, distributor, agent or employee of DW Cabinetry has the authority to alter the obligations or limitations in this warranty.

Disclaimers

The following is a brief recap of some of the characteristics of the wood and finishes on the cabinets you are about to purchase. Please read them carefully. If some of these characteristics concern you, please choose something else. We bring these characteristics to your attention so you will realize that DW Cabinetry will not be held responsible for these variations in your cabinet. It is important to note that wood products claimed as defective are most often the result of atmospheric conditions such as excess moisture and humidity. DW Cabinetry strongly recommends testing the intended location of the products for such conditions prior to installation. WOOD AND COLOR VARIATIONS: Wood is a product of nature, and since no two trees are alike, cabinets may vary in color, texture and grain. Wood characteristics naturally occurring such as variations in color, grain, mineral streaks, pinholes and knots are not considered defects. Color variations in cabinets are also a natural occurrence due to species, age or character of cabinets, or exposure to UV light and sunlight. For these reasons, new or replacement cabinets may not match display samples or existing cabinets. This may result in overall color variations, but is not considered a defect. WOOD DOORS: Wood by nature will undergo expansion and contraction movements year after year as it compensates and adjusts to ever changing atmospheric humidity and temperature conditions. It is very common for center panels on doors to shrink, expand or move during these transitions. Typically, the panel will return to its normal position within a year once it has adjusted to seasonal changes. It is for these same reasons that it is very common for doors to warp during these periods. Doors that are warped up to 1’4” are not considered defective. Note: It is advisable to check if the door was properly installed, since doors that appear warped are very often the result of improper installation. PAINTED FINISHES: Birch is a non-porous, smooth grained wood. Additionally, wood by nature undergoes periods of expansion and contraction while it adjusts to atmospheric conditions mentioned above. As such, finish stress lines may become visible on painted cabinets especially at the joints. Any such occurrence is not considered a defect. GLAZED FINISHES: A glazed finish by character is an uneven finish. Some edges and profiles will have heavier hang up than others and glazing may vary from cabinet to cabinet, door to drawer and item to item. This may result in overall color variations but is not considered a defect.

Warranty Performance

If a defect does occur within the terms and conditions of this warranty, such defective part will be repaired or replaced by DW Cabinetry at its sole discretion. DW Cabinetry will not provide or pay for the cost of removal of defective product, transportation of defective, repaired or replaced product or installation of repaired or replaced product. DW Cabinetry will not be responsible for any damages to the defective, replaced or repaired product occurred during its shipment or transportation. If any defective item has been discontinued or is not available at the time, DW Cabinetry reserves the right to replace the item with the most similar item available in DW Cabinetry’s inventory at that time. DW Cabinetry cannot guarantee that the finish of any replacement will exactly match the finish and appearance of the defective item due to the natural aging process of wood and finishes of cabinets. DW Cabinetry may require at its discretion that the costumer submit a clear photo, or that a company representative view the item being claimed before honoring this warranty.

Claims

To submit a claim covered under this warranty, the original proof of purchase and full payment or certified true copy thereof must be provided to the dealership from whom the purchaser had made the purchase. The dealer will contact you once your claim has been reviewed. Please do not deliver any items to DW Cabinetry for the purpose of claiming this warranty. This warranty shall not cover any items delivered to DW Cabinetry directly without going through a dealership.